European Centre for Business Excellence
Organisations transform through the capabilities of their people. The
European Centre
for Business Excellence enables organisational 
transformation
by building this capability through a unique blend of:
We develop the capability that enables organisational transformation
The ECforBE is the research and education division of Oakland Consulting plc. We work in strategic partnership with Leeds University Business School and other business schools across Europe and in the Far East to provide a rigorous, yet pragmatic and highly adaptable approach that embeds real change within organisations through the application of both leading edge and established knowledge and skills.
The ECforBE will both inspire and stimulate your thinking
Every organisation is different. Every organisation is unique. Our turnkey approach to organisational and individual development, built on our solid foundations of research and specialist expertise, provides a tailored approach that will support your own individual routemap to organisational transformation.
ECforBE NEWS
Benchmarking
Roadmap Book: Steve Tanner and Robin Walker
Available for download now as: pdf
Lean
in Government - Part 2: DRIVER - a pragmatic improvement approach,
September 2007
Available for download now as: pdf
Lean
in Government: Tips and Trips, July 2007
Available for download now as: pdf
Serving
the Public: A Best Practice Study into Customer Service for the UK
Police , April 2007
Available for download now as: pdf
Drivers
for Successful Performance: A series of cases studies into what makes
organisations excel, January 2007
Available for download now as: pdf
Innovation
and Risk Management, Final summary report
Available for download now as: pdf
"Successful Change Management"
Available for download now as: pdf
"Is
Business Excellence of any Value?"
"Quality Management
in the 21st Century - implementing successful change"
Two new white papers to read now
"Oakland on Quality Management"
John Oakland's latest book features several major changes, including new material on process management, quality management, innovation & learning, HRM, and benchmarking.
"Unlocking
the Potential of Public Relations"
ECforBE
research into good practice in the PR industry continues
to raise awareness in the UK, USA, mainland Europe and Australia. View
the summary and final report of this major study, funded jointly by the
Institute of Public Relations (IPR) and DTI,
on the IPR website
or here.