Publications

Research conducted by the ECforBE team is frequently written up in research reports and published. Copies of these reports are available direct from the ECforBE. Recent research reports have included:

03/3 Unlocking the Potential of Public Relations: Developing Good Practice - Summary,
IPR/DTI/ECforBE - Summary, 2003: Report Authors - Ken Gadd, Mark Lowman, Joachim Bauer.

03/2 Unlocking the Potential of Public Relations: Developing Good Practice,
IPR/DTI/ECforBE - Full Report, 2003: Report Authors - Ken Gadd, Mark Lowman, Joachim Bauer.

03/1 Implementing Business Excellence,
Joachim Bauer, ECforBE Report, 2003

99/3 Best Practice, People Management and Development: A Report on Current Activities in World Class Organisations,
Susan Oakland, ECforBE Report, 1999

99/2 The X-Factor - Winning Performance through Business Excellence,
BQF/ECforBE - Full Report, 1999

99/1 The X-Factor - Winning Performance through Business Excellence,
BQF/ECforBE - Executive Summary Report, 1999

98/2 Designing Business Excellence,
Design Council/BQF/ECforBE - Joint Report, 1998

98/1 Evaluating the Operation of the European Quality Award Model for Self-assessment,
Leslie J Porter, John S Oakland, and Ken W Gadd, CIMA Publishing, 1998

97/1 Exploring the Links between Design and the Business Excellence Model,
John S Oakland and Susan Oakland, ECforBE Report, 1997

96/1 The Enablers and Results of Business Self-assessment in Europe,
Ken W Gadd, John S Oakland, Leslie J Porter & K Thorvaldsen, ECforBE Report, 1996

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Publications