Case studies

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Service	Case Study	Sector
Transform Customer Experience	Case study coming soon

Set Strategic Direction	BBC Resources	Media & Comms
	World Wide Energy Provider	Energy & Utilities
	Pace - Quality Improvement Case Study	Manufacturing

Diagnose Performance	Understanding the true cost of quality	Medical Devices

Reduce Costs	Improving Plant Reliability	Pharmaceuticals

Accelerate Change	Improving Change Control	Pharmaceuticals

Improve Performance	Suffolk Coastal District Council	Public Sector
	Loop - Six Sigma Improvement	Service Sector
	EADS - Six Sigma Improvement	ADS Sector
	ABB	ADS Sector
	Highways Agency	Public Sector
	NHS Darlington	Public Sector
	Energy Saving	ADS Sector
	On-time, On-Cost Improvement	ADS Sector
	Improving Customer Satisfaction	ADS Sector

Transform Business Processes	North Tyneside Council	Public Sector
	Shell Services International	Energy & Utilities
	London Borough of Barking & Dagenham	Public Sector
	Enhancing Transformational Change	ADS Sector

Help Change Happen	Car Care Plan - Business Simplification	Financial Services

Collaborate Effectively	Project Harley (FMCG)	Electronics
	Airbus Supply Chain	ADS Sector

Protect Reputation	Variation Reduction	ADS Sector
	Statistical process control	Pharmaceuticals