Academic Research


Academic Research is taken seriously by the ECforBE. Specific research is conducted in the key areas of interest of ECforBE faculty members, who are also active in the direction and supervision of research on our academic programmes, at both Masters and PhD level.


Recent PhD research has included;
Implementing Business Excellence
 
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A white paper summarising some of the key outcomes of this research is available for reading and/or download in the ECforBE Resource Centre.
An Investigative Analysis of Organisational Self-Assessment in Europe; with particular reference to the use of the European Quality Award Model
   

Research interests of ECforBE faculty members incude:
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Benchmarking and Best Practice
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Change Management
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Approaches to Organisational Self-Assessment
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Knowledge Translation
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Understanding and Redesigning Knowledge Processes
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Customer Relationship Management as a source of Competitive Advantage
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Relationship Management in the Networked Economy
 

ECforBE RESEARCH


ECforBE research into the benefits of registration to the ISO 9000/14000 group of standards has already been cited in the press during the first phase of the project.
Click here to view the Daily Telegraph article.
More information in our Research area - click here!
ECforBE research into good practice in the Public Relations industry continues to raise awareness not only in the UK but also in the USA, mainland Europe and Australia. To view the final report of this major study funded jointly by the IPR and DTI, follow this link...