What kind of benefits will we achieve?

Typically our projects achieve greater than 15 X return on investment, but other key benefits include:

• Improved on-time, on-cost, on-quality delivery
• Improved customer focus
• Total quality strategy and continuous improvement

Who will work on our account?

You will be assigned a project manager who is an expert in his/her field, with significant experience in your industry. The project team will also have many years of expertise and experience both in your industry and in the methodologies they are using.

Will we be able to continue the process once your contract is complete?

One of the Oakland Consulting Brand Promises that we make to you is that we will transfer skills and knowledge to your organisation. This provide the internal capability for you to continue the process of improving long after our contract has been completed.

How can we be sure Oakland is the right organisation to help us?

We have over 25 years of experience in Quality Improvement consultancy and our Chairman, Professor John Oakland, is one of the World’s leading experts on Quality. Our research and education division the European Centre for Business Excellence [link to ECforBE website] is there to make sure we maintain our expertise and pass it on to you. We are actively sought out & recommended by large consultancies (including PWC, Booz Allen, Deloitte, EDS) who recognise our expertise. In addition, our Consultants will have experience of your industry sector and know how to integrate quickly and effectively into your organisation.

Will it all be complex theory?

We translate complex theories and subjects into pragmatic solutions that you can understand and use.

Will Oakland Consulting have to come back again and again?

No, there will be no commitment on your behalf to re-contract to us. We will transfer skills and knowledge to your organisation to provided the internal capability to continue the process once we have left. However, we are keen to build lasting relationships with our clients and approximately 85% of all of our business comes from repeat business.